Have you ever plugged your blue tooth barcode scanner into your computer with a keyboard wedge, taken the scanner off the base station, scanned a barcode and all looks good, except the barcode does not scan into the computer? You try scanning the barcode on the base station to re-sync the scanner to the base station, then you try unplugging the base station from the computer, and it still does not work.
After many tries, you then turn to the manual to see if there is a barcode you need to scan so the device is activated and you see you have done everything right. The scanner scans and displays the correct data in the handheld, the base station makes the right sounds, but the information does not populate the field in your computer. What do you do?
You are not going to find this in the manual, but from experience all is not lost. All you have to do is take the cable that connects the base station to the computer and disconnect it from the base station. Not the computer as you would think. When you do this, it clears the base station and resets it as you reconnect the cable. Then sync the handheld with the base station again and the keyboard wedge should now work perfectly.
This is a simple solution to a common problem that can cause a lot of headaches in your business. My hope is that this will also save some time for others that find this same issue. Good scanning!
